Collecting Information About You
There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs or participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain contact information about yourself. During the past twelve (12) months, we have collected identifiers such as a real names, aliases, postal addresses, birth dates, online identifiers, Internet Protocol address, email addresses, or other similar identifiers; categories of personal information described in subdivision (e) of Section 1798.80 of the Cal. Civil Code, such as telephone numbers, credit card numbers, debit card numbers, and other financial information; professional or employment-related information; characteristics of protected classifications under California or federal law, such as gender; Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement; commercial information, including records of products purchased, obtained or considered, or other purchasing or consuming histories or tendencies; and geolocation data.
In general, you can visit many of our web pages without telling us who you are or revealing any contact information about yourself; however, in visiting our Website, even if you do not provide us with your contact information, we may track the Internet domain address from which people visit us, other electronic markers and identifiers and other information about our website. We may analyze this data for preferences, trends, Website usage statistics and to recognize you for future visits to our Website. We may also receive usage data from your mobile phone or other device you use to access our Website, including location data, internet protocol address, device and browser type, along with other related information, which we may also combine with other information about you.
Using Information About You
We use your contact information for analytical and marketing purposes, such as:
- confirming and tracking your order, subscription or registration;
- analyzing preferences, trends and statistics;
- informing you of our new products, services and offers;
- contacting you regarding our products and services electronically or via our hard-copy catalog; and
- providing you with other information from and about IPI and/or our products and services.
We contact you only in ways compatible with your communication choices. You agree to inform us of any changes in your contact information. You agree that you are solely responsible for maintaining the accuracy and completeness of your contact information.
Our Marketing Partners
To serve you better, we may combine information you give us online, in our stores or through our catalogs. We may also combine that information with publicly available information and information we receive from or cross-reference with our Marketing Partners and others, including providers of third-party cookie and other third-party browsing and use data. We use that combined information to enhance and personalize the shopping experience, to recognize our customers so that we can communicate directly about our products and events that may be of interest and for other promotional purposes.
Our Services Providers
We may contract with companies or persons to provide certain services including credit card processing, shipping, data analysis and management, promotional services, Website and data hosting and processing, etc. These are known as our Service Partners, and we provide them with the information needed to perform these services, which may include access to your information.
Advertising and Online Tracking
We allow third-party companies to serve ads and/or collect certain information when you visit our Website. These companies may use information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) collected during your visits to this and other websites in order to provide advertisements about goods and services likely to be of interest to you. These companies may also tie identifiers associated with a particular browser or device to identifiers associated with other browsers or devices used by the same user or household (e.g., a device identifier associated with a user’s computer may be tied to the device identifiers of that user’s tablet and phone) in order to measure and target advertisements tailored to user interests across their devices and send personalized marketing communications. These companies typically use a cookie or third-party web beacon to collect this information. Our systems recognizes “Do Not Track” signals as an opt-out for the sharing of your data with third parties. We take good faith efforts to comply with this request; however, you may still need to contact any third-party companies (including those who may have cookies or beacons on our Website) to direct them to not share your data with third parties. To learn more or opt out from these companies you can visit: www.networkadvertising.org/choices or www.aboutads.info/choices/
Opting Out of Marketing and Transfers; Updating and Deleting Information About You
We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us or our Marketing Partners or if you would like to opt out of our rental or exchange of your information with other marketers, please following the instructions at: https_______________. We utilize the services of _______ to assist with this opt-out process. However, if you would prefer to contact IPI directly, please call us at 1.XXX.XXX.XXXX or send us an email to email@example.com. Please be sure to include your full name, email address, mailing address and the information you do not want to receive. If you would like to update or correct your email address, mailing address or other contact information with us, please contact us the same way. If you like, you may use one of the following statements in your message to us
- I prefer not to receive email advertisements, such as updates regarding products and services, special promotions or upcoming events
- I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events.
- I prefer not to have my contact information provided to third parties for their marketing purposes
You may also click the designated link at the bottom of email advertisements to be removed from future email updates.
If you contact IIPI directly, requests to remove or update your contact information may take up to ten (10) days for email and phone requests and 6-8 weeks to process your postal mail request.
We use Google Analytics on our websites to collect usage data, to analyze how users use the websites and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our Website uses Secure Sockets Layer (SSL). We utilize a third-party payment processor to handle all financial transactions on our Website. SSL encrypts your credit card number, name and address so only our third-party payment processor should be able to decode your information. No data transmission over the Internet, however, can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk.
We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place. You remain solely liable for the safety and security of your password.
California users under the age of 18 may request the removal of their content or information publicly posted on websites by sending us an email at firstname.lastname@example.org. Please note that most of the user content that appears on our website is stored and controlled by third party providers; thus, complete and comprehensive removal of the content may not be possible.
Links to Third Party Websites
Legal Process and Investigation Issues
From time to time, we may be required to respond to a subpoena or similar investigative demand from law enforcement, a court order, a government agency, or a private litigant. We reserve all rights to defend, within its sole discretion, against such legal requests, demands, and claims. For instance, we may raise or waive legal objections or rights. We also reserve the right to disclose your information, as allowed by applicable law, when we believe it is reasonably appropriate based on the situation. Such disclosure may occur, but is not limited to, disclosing your information in connection with efforts to: investigate, prevent, or commence other actions regarding suspected illegal activity or other wrongdoing; to protect; defend the rights, property or safety of our company, our users, our employees, or others; comply with applicable law or cooperate with law enforcement; or enforce our agreements or policies.
Information Retention and Security
We may store your information for more than one (1) year from the time of initial submission, as well as automated personal information we collect about you.
We take reasonable security measures to protect users’ information against unauthorized access, loss, alteration, or destruction. These measures include encryption and physical security measures to guard against unauthorized access to systems where we store personal information, and the usage of reputable third-party vendors. Despite these reasonable measures, we cannot guarantee our security measures are impenetrable. Therefore, although we take reasonable steps to secure your information, we cannot and do not promise or warrant that your information will always remain secure.
Website Visitors from Outside of the United States
Your personal data is primarily used to provide you with the products and services you request. It may also be used to comply with legal obligations we are subject to or to fulfill our legitimate interests, such as to personalize your experience, develop and improve our services or to detect illegal activities. With your prior consent, it may also be used to send you offers and promotions.
California Residents: Rights under California Law
Nevada Residents: Rights under Nevada Law
If you are a Nevada resident, you may opt-out of the sale of your Personal Information. To do so, please follow the instructions at https://everythingbutwater.clarip.com/dsr/create or contact us at email@example.com and title the subject of your email “Nevada Privacy Rights Opt-Out Request” or call us at 1.888.796.6661. In response, we will request information from you to verify your identity. We will respond to your request, once verified, within 60 calendar days (with a possible thirty- (30) day extension upon notice to you).
Social Security Numbers
We do not knowingly collect or retain social security numbers. In using our Website, you agree not to send us your social security number.
Your Feedback and Contacting Us